We would like to help our FB friends and Blog readers avoid a service call.
If you have more than one PC in your home or small office and all of them suddenly cannot surf the web, then the likely culprit is your Internet Service Provider. Please always call your ISP before incurring a billable service call.
If a computer service company comes on site and it turns out to be a problem with your ISP, then you will be billed for a minimum one-hour visit even though the problem is not able to be resolved until you get your service re-established.
Another little tip….If your Internet service is working and your ISP suddenly sends you some software in the mail and you aren’t expecting it, do not load it without first checking with them to make sure you really have to load it. Sometimes the software they send out "breaks" things. And then you have to hire a company like ours to come out and fix what they broke.